Privacy Policy

At Domido.com.my, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website and services.

1. Information We Collect

We may collect and process the following types of personal data:
Information you provide when placing an order, registering an account, or contacting us (e.g. name, address, phone number, email).
Details of your visits to our website, including traffic data, location data, and browsing behavior.
Communication records when you reach out to us via email, phone, or contact forms.

2. How We Use Your Information

Your information is used to:
Process and fulfill your orders.
Provide customer support and respond to inquiries.
Improve our website, services, and user experience.
Notify you of promotions, updates, or service-related announcements (only if you opt in).
You may choose not to provide certain personal data, but this may limit your ability to use some features of our website.

3. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience and analyze website traffic. Cookies help us remember your preferences and improve functionality.

You can disable cookies in your browser settings. However, doing so may affect certain features or services on our site.

4. Data Security

We implement industry-standard security measures, including SSL encryption, to protect your personal data during transmission. While we strive to safeguard your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but take all reasonable steps to protect your data.

5. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

6. Disclosure of Information

We do not sell, rent, or trade your personal data. Your information may be shared only with trusted service providers (e.g. delivery partners) for the purpose of fulfilling your order or as required by law.

7. Your Rights

You have the right to:
Access and review your personal data.
Request correction or deletion of inaccurate information.
Withdraw consent for marketing communications at any time.
To exercise these rights, please contact us at help@domido.com.my.