Delivery Information
Delivery Area
We currently deliver to most areas in Kuching, Kota Samarahan and Miri using our own transport or e-hailing services (e.g. GrabCar). For other cities in Sarawak, delivery is arranged via Bus Cargo Service with self-collection at the designated bus terminal. For Peninsular Malaysia and Sabah, delivery is handled by courier or logistics partners.
If you're unsure whether your area is covered, feel free to contact us before placing your order.
Delivery Schedule
Delivery Timeframe: 1 to 5 working days after payment is received
Delivery Hours:
Monday to Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 1:00 PM
No deliveries on Sundays or Public Holidays
We will contact you by phone prior to delivery to confirm the schedule.
Delivery Fee
Delivery charges are calculated based on your delivery address and total order weight. The shipping fee shown at checkout is an estimate only and not the final amount. After you place your order, our team will review the delivery details and contact you to confirm the final shipping fee.
Kuching, Kota Samarahan, Bau, Serian & Miri
Delivery may be handled by our team or e-hailing services (additional charges may apply).
Sarikei, Sibu, Mukah, Bintulu
Delivery is via Bus Cargo. A receipt number and estimated arrival time will be provided.
Peninsular Malaysia & Sabah
Delivery is via courier service with tracking provided.
XXL-sized items
Delivered using a logistics provider.
Self-Collection
Currently only Available in Miri
Additional Delivery Information
A signature and IC number are required upon delivery as proof of receipt.
We only process and accept orders within our delivery coverage area.